This article on cultivating high performance teams recently came to my attention. Whatever our present work circumstances, it holds some wise truths about healthy environments that apply to any number of industry work “teams”. I invite you during this season of change and personal reflection to also spend time considering your career trajectory and what is/isn’t working.
I agree that there are physiological processes that occur when under stress and when communication breaks down. The adage “when under stress, we regress” holds some truth- when the adrenaline and cortisol start pumping out, we may unintentionally react with avoidance, misspoken words, insensitive joking, or jumping to conclusions. Negative emotions and tensions rise. Be aware of your feelings, but also take a “time out” if needed. Then work with others, expressing your intention to problem solve the situation rather than cast blame. While you may not feel comfortable using active listening skills in certain work situations, I would recommend actively listening with intent to be curious and non-defensive. It may lead to a quicker resolution! As an aside, many of the strategies for communication and conflict resolution come out of couples research studies. For more on active listening skills that can be adapted to work situations or important relationships, click here.
Realize that there is increased stress and fear at this time. For some, technology in the workplace can result in miscommunications and affect team dynamics. Are there adjustments that can be made from case to case to support better teamwork? For example, a non-work related zoom call can be brief, but allow for that social connection with a co-worker (much like you would chat if in the office). Lastly, supporting one another in self-compassion and accountability for self-care is also much needed. We perform best when we are relaxed and calm- not at the point of exploding. We will get through this together!
If you need support in coping with workplace stressors and job-related changes, I am currently accepting new teletherapy clients. <3 Be well !
All blog posts from Dr. Soo Hoo are provided for educational and informational purposes only. As Dr. Soo Hoo is a licensed clinical and health psychologist, we must make it clear that nothing on the blog is intended to constitute medical or psychological advice, consultation, recommendation, diagnosis, or treatment. If you are concerned about your health, please seek appropriate care in your area.